As one of the most cost-effective and high-quality PCB fabricators and PCB Assembly service provider, we have hundreds of new engineers using our PCB services for their research work. We had answered questions from customers all over the world on the daily basis concerning their PCB and assembly business. We aggregate these questions for our new customers so that you can quickly know about our PCB products and services. Those questions including the following aspects: PCB assembly questions, PCB questions, PCB order questions, PCB delivery questions, and other questions you may also concerned about.
Anyway, please don't hesitate to contact us if you find yourself with any questions not covered below.
1. Who is HYCXPCBA?
HYCXPCBA , an one-stop Chinese PCB&PCBA manufacturing factory since 2013. ISO9001, IATF16949, ISO14001, ISO13485, Rohs certificated.
As a EMS manufacturer, our service includes:
No MOQ requirement, no high starting cost, your any OEM and ODM orders are all welcomed. Welcome to visit out factory and contact us for new projects!
2. What is your business hours?
We have salespeople responding to your email requests or processing your online order once we receive them. We start to review your details whenever your order or email reaches us. We work 7/24.
3. How does HYCXPCBA offer such low prices for PCB Prototype and Production?
Delivering incredibly low-cost PCBs – prototypes and production runs alike – is core to our mission: being your easiest, most cost-effective PCB partner.
We achieve this pricing advantage through smart scale and constant innovation:
Volume-Driven Savings: Our high daily order volume allows us to purchase materials at significantly lower costs and efficiently allocate labor, passing these savings directly to you.
Optimized Flexibility: We invest relentlessly in refining both our advanced equipment and internal systems. This creates a highly adaptable production environment.
We can seamlessly handle very small prototype orders without compromising speed, cost, or quality – crucial for keeping your expenses down.
4. What if I'm not satisfied with my PCBs from HYCXPCBA?
Your satisfaction is guaranteed. If any PCB arrives defective or doesn't meet your expectations for any reason, please contact us immediately at sales@hycxpcba.com.
We pledge to respond within 24 hours to address your concerns.
We will make it right, promptly:
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● Quality Issues Found? We will repair or remanufacture your boards immediately at no cost to you.
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● Complete Dissatisfaction? We offer a full refund – and you won't even need to return the defective PCBs.
We are committed to resolving any issue until you are completely satisfied with the outcome.
5. Can I cancel my order if HYCXPCBA causes a delay in receiving my PCBs?
Your satisfaction and timely delivery are paramount. While we maintain an outstanding 99% on-time delivery track record, unforeseen circumstances rarely occur.
If a delay caused by HYCXPCBA means you cannot receive your PCBs when needed, we provide immediate solutions:
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● Cancel & Full Refund: We'll immediately cancel your order and process a 100% refund.
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● Credit for Future Orders: Alternatively, we can credit your account for the full amount, ready to apply towards your next order.
6. How does your privacy policy work?
Your privacy is fundamental to our relationship. We strictly safeguard your personal information in compliance with global data protection standards:
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● We never sell, rent, or trade your personal data to third parties.
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● Information collected (e.g., contact details, order history) is used solely for order fulfillment and service enhancement.
7.Can I order my board with PCB Silkscreen on top and bottom?
Yes, we offer full silkscreen as one of our Standard Cost PCB Options, at no additional charge.
8. How can I get a quote?
You can use our hassle-free online quote system to get your price instantly and immediately after you input a few parameters online. Of course you can still ask for a traditional quotation request by sending email to sales@hycxpcba.com and our service person will quote within 24 hours, do not forget to enclose your Gerber files and all other necessary files for PCB quotation.
9. When does the turn-time begin?
Due to the complexity of how to determine the turn time of PCB fabrication, our policy is that turn-time begins immediately after your Gerber files and all other necessary files being received, reviewed by us and re-approved by your side. When all these reviews and approvals are done, we will start fabrication immediately.
10. Are your PCBs RoHS Compliant?
Yes. But we also offer leaded PCBs.
11. May I have overlapping drills on my board?
Overlapping drill holes will cause a lot of trouble in drilling process; we advise you to choose Tab Routing or V-Score for panel separating purposes.
12. What is your standard laminate thickness?
Our standard laminate thickness is 1.6 mm (0.063″).
13. Can you manufacture on High Frequency PCB Materials, such as Rogers, etc?
Yes, we can, but such materials do require some addition cost, compared with standard FR-4 type material. Please contact us for more price information.
14. What copper thickness option do I have?
We can offer 0.5 oz, 1.0 oz, 1.5 oz, 2.0 oz, 2.5 oz, 3.0 oz, and Heavy Copper PCB options at 3.5 oz, 4.0 oz, 4.5 oz, and 5.0 oz.
15. What kind of file format can you accept?
We can process Gerber RS-274X and ODB++ files.
16. Can you manufacture my board from this: BMP, GIF, TIFF, JPG picture?
No, as these formats do not translate to our PCB Fabrication machinery.
17. What Solder Mask do you use for production?
We use green Liquid Photo Imageable (LPI) Solder mask for our PCB production.
18. Does solder mask increase your prices?
No, the solder mask is standard option for our prototypes, so all boards are produced with solder mask and this doesn’t increase the price.
19. What Solder Mask Colors are available for my PCBs?
Green, black, blue, red, yellow and white solder masks.
20. What surface finish can I have?
HASL, Immersion Gold, Immersion Tin, Immersion Silver, OSP, Hard Gold, and Soft Gold, and more.
21. What is the maximum size pcb you can produce ?
The largest size pcb we can produce is 1250mm x 570mm.
22. Are PCBs flexible or rigid?
The answer is both. PCBs can be either flexible or rigid in design. Rigid PCBs are designed not to move, and typically cost less to manufacture than flexible PCBs.
Flexible PCBs, or flex boards, are designed to move, twist and fold into the desired configuration, and can eliminate the need for connectors and other components,
which can reduce overall production costs. HYCXPCBA can work with you to determine the ideal solution for your design — one that maximizes efficiencies.
23. What other Laminate Thickness Options do I have?
We can also manufacture your boards with this non-standard laminate thickness: 0.2mm (0.0079″), 0.4mm (0.016″), 0.6mm (0.024″), 0.8 mm (0.032″), 1.0 mm (0.04″),
1.2mm (0.047″), 2.0mm (0.079″), 2.3mm (0.091″).
24. How many PCB layers can HYCXPCBA create in one board?
Our experienced team can manufacture rigid single-layer boards as well as multi-layer designs up to 60 layers.
However, your design may require less power. Speak with our engineers to help determine the ideal PCB for your needs.
25. Why do I need to design Break-away Rails (Break-away Tabs) ?
If the clearance between the board’s edge and copper features is less than 3.5mm (138mil), or your boards need to be panelized
for some reason, Break-away rails (Break-away tabs) must be added at the two longer paralleled edges of the boards to ensure that
the boards can be assembled by the SMT machine.
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